Delhi
Intro
Framer
UI design
Experience
CHI Networks India Pvt. Ltd
UI/UX Designer
Apr 2022 - Apr 2025
• Led end-to-end UX design for 2 enterprise platforms & Created MVP for Cerrex - Cash Commodity Exchange Platform that actually secured funding.
• Led the design and integration of a new user interface for a legacy system, modernizing the platform and increasing user adoption by 45%.
• Reduced overdue tickets by 30% by designing and scaling an internal ticketing system & average time to process a ticket went from 10 minutes down to just 6.
• Spearheaded the implementation of a gamified leaderboard in ticketing system, accelerating resolution times by 37.5% (from 4 days to just 2.5 days) by leveraging performance-based incentives.
• Designed a new deployment pipeline that reduced manual steps and dependencies, slashing server deployment time by almost 50%.
Funoppia
Co-Founder / Head of Product
Feb 2020 - Mar 2022
• Built and scaled a B2C playful, visual AI platform for K12 students (Asia’s first of its kind) and growing it to 200,000+ users organically by designing an experience that felt more like a playground than a classroom.
• Championed user first design thinking at Funoppia, seamlessly integrating UX into product cycles & increase user activation by 25% through continuous optimization.
• Established a lean UX research practice, ran user interviews, usability tests, and A/B experiments to uncover pain points and inform product decisions at very early stage